Administrative software leads to significant time saving.

Capture data from different software programs

Sales people at Axalta spend up to 10% of their time making quotes. That is a cumbersome process. These steps are involved:

• These people themselves do not have access to SAP. They have to look up the price information in a spreadsheet (thousands of SKUs).
• SAP uses a different product hierarchy compared to the one used by sales, therefore it is also difficult to search in those list.
• Pictures of the products have to be searched in a marketing database. The copy-paste-method is used to insert them into the quotation.
• Because Axalta products may contain solvents, commercial quotes must also indicate the quantity of solvents contained in these products. This information is to be retrieved from yet another database.
• Finally, the sales person compiles all that information together with an accompanying text in a Word document. Since everyone does this in his own way a uniform layout was lacking in the quotations made.

Process automation ensures ultra-smooth working methods

Axalta asked Coteng to automate the process in order to no longer lose time making quotes.

Simple web-based tool to make quotes, results in more time to focus on sales

A web application sales people can use from any location was our solution.

• The price data are now automatically retrieved from SAP and grouped according to a customer-friendly product hierarchy.
• The accompanying photos are automatically taken from the marketing database and the solvent values from an R&D application
• All this content is then compiled into a single document with a nice layout, following the Axalta house style.
• Furthermore, the application checks whether the sales person adheres to the agreed rules for giving discounts and if necessary his manager is automatically asked to approve an exception.
• When the potential customer approves the quotation, the prices with corresponding customer-specific discounts are loaded into SAP.

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